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TERMS AND User Agreement





Last changed: 16-10-2020

 

By visiting CentrixPvP’s virtual store and accessing its services, packages, information, etc. we provide, you understand and agree to the following terms and conditions as stated in this policy (Known as 'User Agreement'), along with the terms and conditions stated in our Privacy Policy section (please find our Privacy Policy section below for more information about this).

Note to parents

We understand that the idea that your child wants to buy something on the internet a bit worrying so we will quickly explain it to you
Your child is playing in an online world, with many other players, each player starts with a default rank, which comes with many features already, but not all of them. When purchasing a package to our server, we reward your child with a higher rank and/or other features. This includes more features than the default rank or enables them to be able to get extra things on the network, therefore making the game experience more enjoyable.

 I - II TOS (Refund Policy and Handling Chargebacks)

All packages purchased are final as all sold items are virtual goods and not redeemable or useable in the real world. Due to this, we practise a no refunds/chargeback policy.

 Attempts to bypass or break our refund/chargeback policy via filing chargeback case with your credit card company will result in a permanent ban from all of CentrixPvP’s servers. These actions could also cause a serious police investigation.

If someone has donated for you, the player, and you, the player, can prove it to us and we will remove your ban and allow you, the player, to keep playing without the item. If you, the player, used the item (say a key, sword, armor, etc.), you, the player, will be expected to pay it back. While we reserve your right to hold an item and be unbanned, we will not allow you, the player, to use the item to an advantage (as deemed an advantage by CentrixPvP) without paying for it.

If you, the donator, have chargebacked and would like to be unbanned, you, the donator, can pay back the chargeback. There will be a 10% handling fee (for time spent in the chargeback case) on your entire purchase chargebacked on.

If your parent or guardian would like you, the donator, to be able to chargeback without being banned, you will need to contact a staff member to get an admin. We understand all cases of 'he/she got my credit card' and we don't want anyone to be financially burdened by our server. Keep in mind that your child's in-game progress and items may be reset based on the items bought.

Rank powers are a privilege, not a right! We track all console commands, logs etc. If we find out that you are abusing your powers or impeding the in-game progress of other users against their will you will lose
your advantage with no refunds.


TOS

    III - We are not responsible for any received items purchased by you or a third party that has lost the purchased item due to any of the following in-game experiences including but not limited to:

        ● A server or player data reset
       ● A server punishment, Ex. Permanent Ban, Mute, etc.

      IV - We have full access and control of perks, features, elements and contents of the purchasable goods and packages in our store as well as in-game. This most likely will rarely happen, however, it is within the realm of possibility that a certain feature or element of a rank or any other content in the virtual store will be edited, refined to work differently, be fixed or removed if chosen necessary by  CentrixPvP administration team.

      V - If any of the server(s) or gamemode(s) on CentrixPvP are to ever shut down, refunds will not be available.

      VI - You must be above the legal age of 18 or have permission from a parent or legal guardian to make any purchases or payments to our online store.

      VII - Before purchasing any of our online packages, you must enter in the provided slots for personal information about yourself or of the credit card and/or money provider (Name, adress, ect.). By accepting these terms, you automatically agree that this information accurate, correct and up to date. 

      VIII - We do not take any liability for our online goods being sold by third party users.

      IX - No information obtained by you from our online store or through any other third party should make any guarantee, warranty, conditions or any other agreement of any kind, except for those exclusively shown in these terms.

      X - Purchasing any virtual goods from our online store for someone else is not allowed unless they grant you personal and explicit permission to do so.

      XI - You are responsible for entering the correct username(s) for the package(s) that you will be/are purchasing! If you still manage to enter the incorrect username, please create a support ticket on our forums and the issue will be resolved as soon as possible

        Privacy Policy:

        Your information, whether it has been shared publicly or privately previously, will not be sold, exchanged or given to any other company for any personal/commercial reason whatsoever, without your direct consent from the user responsible for the purchases of the item(s). The information provided will only be used for processing the payment, issues and revolving the purchased packages and/or delivery of purchased goods.

        LEGAL INFORMATION:

        CentrixPvP is in no way affiliated with Mojang, AB. Nor should it be considered a company endorsed by Mojang, AB.
        For more support, questions and/or concerns, please contact us through making a Support ticket!

        CentrixPvP is part of CentrixStudios and is registered in the Netherlands on our company number: 77911857